Connect/Communities Volunteer

 

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Job Title: Connect/Communities Volunteer

Project Location: Communities/ Connect - the customs house, Cambrian place, Swansea, SA1 1 RG

Hours: Flexible volunteering hours, with a regular weekly commitment during service opening hours.

Salary: Voluntary position - unpaid

Other Requirements (e.g. qualifications): Successful applicants will be required to complete a DBS check and provide references.

 

About Goleudy

Goleudy works across South Wales to prevent homelessness and support people to build safer, more stable and independent lives. We provide supported accommodation, tenancy support, and specialist services for people with complex needs. Our mission is to offer safe housing, personalised support and opportunities for people to thrive.

What Makes Goleudy Different

We use Solution-Focused Practice (SFP) — a strengths-based approach that helps people recognise their abilities, focus on progress, and take small positive steps forward. You don’t need prior SFP experience: we offer full training, coaching, and ongoing support.

About the Role

We are looking for friendly and enthusiastic volunteers to join Connect, our community service based in Swansea.

Connect provides a welcoming and supportive environment for people who may be experiencing social isolation, difficulties with their mental health, or who would simply like opportunities to meet others, build confidence and become more involved in their community.

Our volunteers work alongside the Communities Team to help us provide a varied programme of social, creative and wellbeing activities.

Who We’re Looking For

You do not need previous experience in health, social care or mental health services.

We are looking for people who are:

• Friendly, approachable and enthusiastic

• Reliable and punctual

• Comfortable working as part of a team

• Respectful and non-judgemental

• Willing to engage with people from a wide range of backgrounds

• Able to use their own initiative appropriately

• Interested in supporting their local community

• Able to make a regular volunteering commitment

What You’ll Do

Depending on your interests and skills, you may:

• Welcome and engage with Connect members

• Support staff with community activities and groups

• Help with arts and crafts, literacy, music or cooking activities

• Support coffee mornings, social groups and community events

• Encourage members to participate in activities and build confidence

• Help maintain a friendly, safe and inclusive environment

• Assist with setting up and tidying community activities

• Contribute your own ideas, interests and skills to the programme

• Work alongside staff and other volunteers as part of the Communities Team

Essential Skills

• Friendly and approachable manner

• Good communication skills

• Reliable and able to make an agreed commitment

• Ability to work positively as part of a team

• Respect for confidentiality and professional boundaries

• Flexible and non-judgemental approach

• Willingness to engage with people with a range of support needs

Desirable Skills

• Previous volunteering or community experience

• Basic IT skills

• Experience or interests in arts, cooking, music, literacy, wellbeing or community activities

• An interest in mental health and wellbeing

• Experience working with members of the public

These are desirable rather than essential, and appropriate support and training will be provided.

What We Offer

As a Goleudy volunteer, you will receive:

• Ongoing training and development opportunities

• Regular support and supervision

• Opportunities to develop new skills and experience

• Access to talking therapies

• Invitations to Goleudy's annual conference and organisational social events

• The opportunity to make a positive contribution to your local community

• Valuable experience working alongside a professional support and community team

Other Requirements

Applicants who are taken forward will be invited to an informal interview so that we can get to know you, discuss your interests and establish whether the volunteering opportunity is a good fit.

Successful applicants will be required to complete a DBS check and provide references before commencing the role.