Lockdown has presented a range of challenges to the sector, but we have responded in kind to continue working with individuals, providing support, and working towards positive outcomes. We are proud to have risen to the challenge.
In May, as an organisation spanning Pembrokeshire, Carmarthen, Swansea, Neath Port Talbot and Bridgend, we have:
- Conducted 1,767 hours of telephone support to clients across our Floating Support and Housing First services
- Housed 7 people via our Pembrokeshire service supporting those with an offending history
- Moved 1 person into one of a vacancy in our Community Houses, and supported 2 individuals to move on successfully
- Facilitated 520 interactions with 107 individuals across our Outreach services in Swansea and NPT, 33% of which were new clients, and accommodated 68 individuals accessing Outreach into temporary accommodation.
- Kept our 24hr projects running with the support of staff from across the organisation
- Completed 28 Wellbeing Scale (WEMWBS) questionnaires with our clients
- Delivered food parcels and start packs to those in need / moving into their own homes, including 113 food parcels
- Provided food to 466 individuals through our Community Fridge
- Delivered 27 Solution Focus sessions
- Supported 4 individuals to move on positively from our 24hr rapid rehousing project
- Had 9 positive post-support prevention check in calls with clients in Carmarthenshire, all of whom are still in their own homes
- Successfully opened up our ‘Pop Up Hub’ in Custom House
- Conducted wellbeing checks on many of our Connect clients, and held 5 face to face support sessions for Connect clients at our Pop Up Hub for those needing in-person wellbeing and practical support
- Continued to complete H&S and welfare checks at our properties
- Supported individuals being released from Prison into temporary accommodation and own homes ensuring no one was released to NFA
- …. and much more!