Senior Hostel Support Worker

To Apply:

Please email your CV together with a cover letter to Amanda Parry, Executive Director – HR Services,

recruitment@goleudy.org

Or use our recruitment partner

Apply on Indeed

About our Charity, Goleudy

Goleudy is a charity that prevents homelessness by providing housing, creating opportunities, and tackling poverty and social exclusion. Our job is to improve the lives of people who are threatened with, or experience homelessness, a housing crisis, or mental health (MH) issues and trauma.

We have been operating for 47 years and cover 4 local authority areas.

Our approach to supporting staff is compassionate and flexible, and we take pride in the friendly, strong team ethos in all of our projects 

About the Senior Support Worker 

Do you have leadership qualities and looking to make a real difference? Do you understand the Housing sector? Do you enjoy working with people in a strength-based, person-centred way? We are looking for a talented, passionate individual, with the relevant skills to support the Service Manager and the support workers in various housing-related support teams. 

The Benefits you will receive when working for Goleudy:

• 26 days annual leave with incremental rises taking you to 33 days by year 4, in addition to UK bank holidays.

• Non-contributory Healthcare Cash Plan.

• Contributory Pension Scheme.

• Group Life Assurance Policy.

• Paid mileage when driving for work purposes.

• Learning and Development Opportunities.

• Employee Discounts.

• Colleague Referral Scheme. 

Duties of the Senior Support Worker

• Provide high-quality, flexible and holistic support that focuses on strengths and goals within a framework of active engagement and tenancy sustainment.

• Manage a caseload; complete risk assessments, and offer practical advice and advocacy.

• Record, monitor and review client progress against planned outcomes.  

• Develop community links and a joined-up approach to local services that clients can access when required and sustain after support intensity reduces.  

• Contribute to an effective team approach in meeting project requirements and competing demands.  Coordinate and allocate tasks to other team members.  

• Deputise for the Service Manager in coordinating the service, including task allocation, managing work streams, participating in external meetings and liaising with external contacts & stakeholders.  

Required Skills of the Senior Support Worker

• Excellent written and oral communication skills

• Demonstrable understanding of support planning and assessments

• Demonstrable housing-related support experience and skills 

• Excellent planning, prioritising, and organisational skills and the ability to take personal responsibility to deliver agreed outcomes

• A quality-driven approach to tasks, with attention to detail/accuracy/high-performance standards

• Demonstrable IT skills 

• Leadership and management skills 

• Organised with excellent time management skills and able to deputise for a manager in coordinating projects/delegating tasks to others.