Senior Support Worker

We have Senior Support Worker vacancies in Swansea, Carmarthen and Pembroke.

Please read the description below. If you wish to apply, please send your CV with a covering letter to:

recruitment@goleudy.org

Please specify, in your email, which location you wish to work at.

Alternatively, you can apply online with one of our recruitment partners:

Indeed  - Swansea

Total Jobs - Swansea

Indeed - Carmarthen

Total Jobs - Carmarthen

Indeed - Pembroke

Total Jobs - Pembroke

About our Charity, Goleudy

Goleudy is a charity that prevents homelessness by providing housing, creating opportunities, and tackling poverty and social exclusion. Our job is to improve the lives of people who are threatened with, or experience homelessness, a housing crisis, or mental health (MH) issues and trauma.

We have been operating for 47 years and cover 4 local authority areas.

Our approach to supporting staff is compassionate and flexible, and we take pride in the friendly, strong team ethos in all of our projects 

About the Senior Support Worker 

Do you have leadership qualities and looking to make a real difference? Do you understand the Housing sector? Do you enjoy working with people in a strength-based, person-centred way? We are looking for a talented, passionate individual, with the relevant skills to support the Service Manager and the support workers in various housing-related support teams. 

Benefits of working for Goleudy

• Learning and Development: Excellent training opportunities are offered and there are real opportunities for in-house progression

• Up to 33 days annual holiday (+ bank holidays)

• Healthcare Cash Plan: Non-contributory healthcare plan

• Generous pension contributions and external provision

• Group Life Assurance Policy: Provides peace of mind for an employee’s loved ones in the event of an untimely death

• Paid mileage is available when driving for work purposes

• Friendly and supportive working environment

Duties of the Senior Support Worker

• Provide high-quality, flexible and holistic support that focuses on strengths and goals within a framework of active engagement and tenancy sustainment.

• Manage a caseload; complete risk assessments, and offer practical advice and advocacy.

• Record, monitor and review client progress against planned outcomes.  

• Develop community links and a joined-up approach to local services that clients can access when required and sustain after support intensity reduces.  

• Contribute to an effective team approach in meeting project requirements and competing demands.  Coordinate and allocate tasks to other team members.  

• Deputise for the Service Manager in coordinating the service, including task allocation, managing work streams, participating in external meetings and liaising with external contacts & stakeholders.  

Required Skills of the Senior Support Worker

• Excellent written and oral communication skills

• Demonstrable understanding of support planning and assessments

• Demonstrable housing-related support experience and skills 

• Excellent planning, prioritising, and organisational skills and the ability to take personal responsibility to deliver agreed outcomes

• A quality-driven approach to tasks, with attention to detail/accuracy/high-performance standards

• Demonstrable IT skills 

• Leadership and management skills 

• Organised with excellent time management skills and able to deputise for a manager in coordinating projects/delegating tasks to others.