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Goleudy is a charity that prevents homelessness by providing housing, creating opportunities, and tackling poverty and social exclusion. Our job is to improve the lives of people who are threatened with, or experience homelessness, a housing crisis, or mental health (MH) issues and trauma.
We have been operating for 47 years and cover 4 local authority areas.
Our approach to supporting staff is compassionate and flexible, and we take pride in the friendly, strong team ethos in all of our projects
It takes passion, commitment, and resilience to be a housing support worker. At Goleudy, our housing support workers support anyone aged 18+ who needs help managing their tenancy. Our housing support workers help clients manage any tenancy-related issues, in order to prevent homelessness, eviction or tenancy failure.
Learning and Development: Excellent training opportunities are offered and there are real opportunities for in-house progression
Up to 33 days annual holiday (+ bank holidays)
Healthcare Cash Plan: Non-contributory healthcare plan
Generous pension contributions and external provision
Group Life Assurance Policy: Provides peace of mind for an employee’s loved ones in the event of an untimely death
Paid mileage is available when driving for work purposes
Friendly and supportive working environment
Help clients with debts, arrears and benefits
Finding alternative accommodation for those that need it
Helping to set up new tenancies
Liaising with gas, water and electricity providers
Manage a client caseload and complete risk assessments
Providing housing Support and Advice
Encourage clients to participate and integrate into their local community
Trauma-Informed and Solution Focus approach to person-centred support
Positive attitude towards personal resilience and working with people who face multiple disadvantages/exclusions
Organised with excellent time management skills and able to work flexibly across several project types and client groups
Excellent written and verbal communication skills with the ability to understand and explain complex issues succinctly to clients, colleagues, and managers
Knowledge or background of working with people in housing, support, social care, health, education or other voluntary sector settings.
Interest in housing-related support services and the wider social issues of homelessness, health, mental health, substance use, criminal justice and benefit/welfare system.
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