Rapid Rehousing Coordinator

Salary: £23,000 plus on-call allowance
Location: Swansea – driving licence and own transport essential
Hours: 35 per week and participating in on call manager rota

We are an award-winning housing charity based in Swansea. We are on an exciting journey of change and to reflect this we have recently changed our name from Caer Las to Goleudy (which means lighthouse in Welsh).  For people with nowhere to live, we provide accommodation, for people threatened with homelessness, we work to keep them in their homes.  Throughout all of our services, we aspire to connect people, homes and opportunities.

The role

Our rapid re-housing project provides emergency accommodation to residents who are homeless and need help finding a home.  Some residents may have additional support needs that require intensive one to one support and multiagency involvement. 

Job Purpose

  • Ensure residents have the best possible chance to move into their own home through the provision of holistic and person-centred support.
  • Manage staff rota/operational priorities with effective staff supervision/management. 
  • Deliver consistent high standards in resident accommodation and oversee the completion of project plans that improve standards further. 
  • Champion a psychologically informed approach with a clear emphasis on reflective practice, harm reduction, co-production (client choice, voice and control) and skills development. 
  • Maintain stakeholder partnerships that are outward looking and responsive to the wider pathway.
  • Maintain compliance with organisational policy frameworks, IT management systems, contractual and regulatory obligations and legislative requirements (Housing Support Grant, Housing Management, Rent Smart Wales, Safeguarding, Health & Safety and GDPR). 
  • Manage income and expenditure in line with budget expectations using critical thinking to ensure minimal use of agency staff and 95% occupancy.  

Essential Behaviours, Skills & Knowledge

Applicants must demonstrate:

  • A personal value base which is in line with our core values.
  • Openness to new ways of working and always striving for excellence.   
  • The ability to lead a team on a journey of improvement in terms of performance and results.
  • A can-do attitude grounded in professionalism and good practice.  
  • The ability to apply critical thinking and decision making to key result areas with minimal supervision and guidance. 
  • A professional, business-appropriate appearance at all times.
  • The ability to manage staff and a 24/7 rota to ensure operational priorities are consistently met.
  • Exceptional operational expertise, including quality service delivery and effective resource management. 
  • Excellent report writing ability and an analytical approach to client data systems including trend analysis.
  • Confident budget holding skills across a wide portfolio, able to make decisions based on clear rationale and evidence 
  • High level of literacy, numeracy, IT and administration skills. Competent in using IT management systems for client records, staff management and health & safety.
  • Understanding of cutting edge sector approaches to client support, harm reduction and trauma informed approaches.
  • Familiar with psychologically informed environments, rapid rehousing and homeless prevention. 
  • Legislation relating to housing, homelessness, welfare, mental health, substance use, harm reduction, housing management, employment, health and safety, safeguarding and GDPR.
  • Understand housing management regulatory and housing support grant funding frameworks.

We are not the largest housing charity, nor are we able to pay the highest salaries.  However, we believe what we offer is a competitive remuneration package, a fantastic career & personal development opportunity and the chance to join an organisation with authenticity and credibility at its core.

Interested?  If you feel you possess the relevant competencies and attributes for this role then please in the first instance email your cv to our recruitment partner Equals One at office@equalsone.co.uk  In return you will be sent a person specification and an expression of interest form. NO AGENCIES

Apply now
 

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