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Operations Manager

Salary: £27,169 (under review) + on-call allowance
Benefits: Generous annual leave, employee health care cash plan and opportunity for progression.
Location: Our head office is in Swansea and our services are located across South West Wales. Opportunities for flexible working will be considered with office locations in Pembs, Carms and NPT
Hours: 35 per week + on-call cover
Closing Date: 5pm on 26th July 2021

About Goleudy

Goleudy is a housing charity based in South Wales, we prevent homelessness, provide housing, and create opportunities. We aspire to service excellence, strive for continuous improvement, and support clients to achieve their goals. Please visit https://goleudy.org/ to see more information about the projects we deliver.

The opportunity

These are pivotal roles in our business. If you are you someone who is driven by their values, enjoys creating a team ethos, thrives in an environment where staff are treated justly, and support each other to strive for excellence, we are keen to meet you.

Are you a leader who can take ownership of an issue and seek out a solution, are focused on performance and outcomes, are tenacious and can lead from the front? If so, Goleudy is an organisation in which you can flourish.

As one of our four Operations Managers, you will be responsible for the strategic and operational leadership of a portfolio of housing and/or homelessness services.

You will work as part of a coherent team of Operations Managers across the business, ensuring that our services are run with consistency, continuity and service excellence.

You will be a leader in our organisation, managing Goleudy’s services, team leaders and front-line staff. Your focus will be on driving continuous improvement, service excellence, and client satisfaction. With a strong focus on compliance, you will pay close attention to health and safety, and maintaining excellent relationships with our commissioners and regulators.


To apply, please email us with an expression of interest, tell us about yourself, why this role interests you and what strengths and skills you would bring to our organisation.

You can download the job description and person specification to aid your response.

Get in touch:
Email – recruitment@goleudy.org
Twitter - @Goleudy_Tweets

Exploratory interviews will be held in early August.

We reserve the right to withdraw this advert at any time depending on application volumes.

We regret that due to the high volume of applications we are unable to acknowledge every application. Please bear in mind that if you are selected for an interview, we will contact you within 14 days from the closing date.

Job Description Thinking of Joining Team Goleudy?

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