A day in the life of a support worker

Meeting new clients

In our Support Teams, your day could involve meeting a client for the first time and building a rapport to help them develop their support plan and encourage them to take advantage of opportunities.

Supporting existing clients

Your next appointment could be with an existing client who you have helped put together an appeal for welfare benefits review and today is the big day. You are there to support them in presenting their case and potentially getting a significant back – dated award that will help them clear their rent arrears. 

Speaking with specialist agencies

Next it is on to a meeting with specialist agencies to discuss a client who faces multiple disadvantages and needs a multi-agency approach to support them with very complex needs that involve mental health issues and substance misuse.

Creating risk assessments

You could be creating risk assessments or helping clients develop a support plan which will help them achieve their goals. Next you could be providing information about benefits or helping someone book a doctor’s appointment, before you help someone engage in a community activity, or have an afternoon covering the office desk.